Ticket
G
Last updated 3 months ago
getFetch Tickets
https://api.clubcollect.com/api
/v2/invoices/:id/tickets
Request
Response
Path Parameters
id
required
string
ID of Invoice for which Tickets wish to be fetched.
Headers
Content-Type
required
string
Must be
application/json.Query Parameters
api_key
required
string
Partner API Key
200: OK
"tickets": [{"ticket_id": "...","message": "I don't want to pay","sender": "CUSTOMER","date": "..."},{"ticket_id": "...","message": "Please pay before the 30th","sender": "COMPANY","date": "..."}]
404: Not Found
{"error": "invalid_invoice_id"}
postCreate Ticket
https://api.clubcollect.com/api
/v2/invoices/:id/tickets
Create a support Ticket for an Invoice.
Request
Response
Path Parameters
id
required
string
ID for the Invoice to which the Ticket should be attached.
Headers
Content-Type
required
string
Must be
application/json.Query Parameters
api_key
required
string
Partner API Key.
Body Parameters
message
required
string
Contents of the Ticket.
200: OK
{"ticket_id": "...","message": "Please pay before the 30th","sender": "COMPANY","date": "..."}
404: Not Found
Invoice not found.
{"error": "invalid_invoice_id"}
422: Unprocessable Entity
{"error": "invalid_message"}
postArchive Ticket
https://api.clubcollect.com/api
/v2/invoices/:id/tickets/actions/archive
Archive all Tickets for an Invoice.
Request
Response
Path Parameters
id
required
string
ID of the Invoice for which Tickets should be archived.
Headers
Content-Type
required
string
Must be
application/json.Query Parameters
api_key
required
string
Partner API Key
204: No Content
​
404: Not Found
{"error": "invalid_invoice_id"}
postAssign Ticket to Support
https://api.clubcollect.com/api
/v2/invoices/:id/tickets/actions/assign_to_support
Assign Tickets for an Invoice to ClubCollect Support Team.
Request
Response
Path Parameters
id
required
string
ID of Invoice for which Tickets should be assigned to Support.
Headers
Content-Type
required
string
Must be
application/json.Query Parameters
api_key
required
string
Partner API Key.
204: No Content
​
404: Not Found
{"error": "invalid_invoice_id"}
getFetch All Tickets
https://api.clubcollect.com/api
/v2/companies/:id/:status
Fetch all Tickets for a Company, filtered by Ticket status.
Request
Response
Path Parameters
status
required
string
One of:
{ unanswered answered archived }id
required
string
ID of Company for which Tickets should be fetched.
200: OK
"tickets": [{"invoice_id": "...","ticket_id": "...","message": "I don't want to pay","sender": "CUSTOMER","date": "..."},{"invoice_id": "...","ticket_id": "...","message": "Please pay before the 30th","sender": "COMPANY","date": "..."}]"page": {"page_number": 1,"page_size": 12,"total_entries": 53,"total_pages": 5}​
404: Not Found
Company with supplied ID does not exist.
{"error": "not_found"}
422: Unprocessable Entity
Supplied status value is invalid.
{"error": "invalid_action"}