ClubCollect
ClubCollect
Partnering with ClubCollect
Overviews
ClubCollect Service
Partner Possibilities
Guides
Partner Integration
API Documentation
Company
Import
Invoice
Invoice Line
Ticket
Notifications
Payments
Powered by GitBook

Ticket

get
Fetch Tickets

https://api.clubcollect.com/api/v2/invoices/:id/tickets
Request
Response
Request
Path Parameters
id
required
string
ID of Invoice for which Tickets wish to be fetched.
Headers
Content-Type
required
string
Must be application/json.
Query Parameters
api_key
required
string
Partner API Key
Response
200: OK
"tickets": [
  {
   "ticket_id": "...",
   "message": "I don't want to pay",
   "sender": "CUSTOMER",
   "date": "..."
  },
  {
   "ticket_id": "...",
   "message": "Please pay before the 30th",
   "sender": "COMPANY",
   "date": "..."
   }
]
404: Not Found
{
  "error": "invalid_invoice_id"
}

post
Create Ticket

https://api.clubcollect.com/api/v2/invoices/:id/tickets
Create a support Ticket for an Invoice.
Request
Response
Request
Path Parameters
id
required
string
ID for the Invoice to which the Ticket should be attached.
Headers
Content-Type
required
string
Must be application/json.
Query Parameters
api_key
required
string
Partner API Key.
Body Parameters
message
required
string
Contents of the Ticket.
Response
200: OK
{
  "ticket_id": "...",
  "message": "Please pay before the 30th",
  "sender": "COMPANY",
  "date": "..."
}
404: Not Found
Invoice not found.
{
  "error": "invalid_invoice_id"
}
422: Unprocessable Entity
{
  "error": "invalid_message"
}

post
Archive Ticket

https://api.clubcollect.com/api/v2/invoices/:id/tickets/actions/archive
Archive all Tickets for an Invoice.
Request
Response
Request
Path Parameters
id
required
string
ID of the Invoice for which Tickets should be archived.
Headers
Content-Type
required
string
Must be application/json.
Query Parameters
api_key
required
string
Partner API Key
Response
204: No Content
​
404: Not Found
{
  "error": "invalid_invoice_id"
}

post
Assign Ticket to Support

https://api.clubcollect.com/api/v2/invoices/:id/tickets/actions/assign_to_support
Assign Tickets for an Invoice to ClubCollect Support Team.
Request
Response
Request
Path Parameters
id
required
string
ID of Invoice for which Tickets should be assigned to Support.
Headers
Content-Type
required
string
Must be application/json.
Query Parameters
api_key
required
string
Partner API Key.
Response
204: No Content
​
404: Not Found
{
  "error": "invalid_invoice_id"
}

get
Fetch All Tickets

https://api.clubcollect.com/api/v2/companies/:id/:status
Returns the list of tickets linked to a company, filtered by Ticket status, paginated and sorted in ascending order, i.e. from oldest to newest.
Request
Response
Request
Path Parameters
status
required
string
One of: { unanswered answered archived }
id
required
string
ID of Company for which Tickets should be fetched.
page
optional
string
Page requested. If not specified, default to 1. Page size is 30.
Response
200: OK
"tickets": [
  {
   "invoice_id": "...",
   "ticket_id": "...",
   "message": "I don't want to pay",
   "sender": "CUSTOMER",
   "date": "..."
  },
  {
   "invoice_id": "...",
   "ticket_id": "...",
   "message": "Please pay before the 30th",
   "sender": "COMPANY",
   "date": "..."
   }
]
"page": {
  "page_number": 1,
  "page_size": 12,
  "total_entries": 53,
  "total_pages": 5
}
404: Not Found
Company with supplied ID does not exist.
{
  "error": "not_found"
}
422: Unprocessable Entity
Supplied status value is invalid.
{
  "error": "invalid_action"
}
API Documentation - Previous
Invoice Line
Next - API Documentation
Notifications
Last updated 4 months ago
Edit on GitHub
Contents
get
Fetch Tickets
post
Create Ticket
post
Archive Ticket
post
Assign Ticket to Support
get
Fetch All Tickets